Privacy Policy

Last updated: 13 July 2026

Welcome to the Privacy Policy of Bet Buffoon ("Betbuffoon", "Betbuffoon Casino", "we", "us", or "our"). This Privacy Policy explains how we collect, use, store, share and protect your personal data when you visit or use our website, products and services as a player or visitor from the United Kingdom.

By creating an account, using our services, placing bets, making payments or interacting with our support team, you confirm that you have read and understood this Privacy Policy and agree to the way we process your personal data as described here.

1. Who We Are and How to Contact Us

Bet Buffoon operates an online casino platform offering games such as slots, table games, live casino and other gambling products. For the purpose of data protection laws, we act as the "data controller" in relation to your personal data processed through our site and services.

If you have questions about this Privacy Policy, your personal data, or wish to exercise any of your rights, you can contact us at:

Email: [email protected]

2. Scope of This Privacy Policy

This Privacy Policy applies to:

• Visitors to our website
• Registered players with an account
• Users who contact us by email or other support channels
• Participants in promotions, loyalty programmes and bonuses

This Privacy Policy does not cover third-party websites or services that may be linked from our pages. If you access external links, you do so at your own discretion and we recommend reviewing their privacy policies separately.

3. Legal Basis for Processing Your Data

We process your personal data under UK and EU data protection laws. Depending on the specific situation, we rely on the following legal bases:

• Performance of a contract: to create and manage your account, provide gambling services, process deposits and withdrawals, and deliver customer support.
• Legal obligations: to comply with anti-money laundering (AML), counter-terrorist financing, responsible gambling, tax and other regulatory duties.
• Legitimate interests: to improve our services, keep our site secure, prevent fraud and abuse, handle disputes and maintain accurate records.
• Consent: for certain marketing activities, cookies that are not strictly necessary, and, where applicable, some profiling for promotional offers. You can withdraw your consent at any time.

4. Types of Data We Collect

We may collect and process the categories of personal data below. The exact data we hold about you depends on how you use our website and services.

4.1 Account and Identity Data

When you register, update your account or go through verification checks, we typically collect:

• Full name
• Date of birth
• Residential address
• Nationality and country of residence
• Email address
• Mobile phone number or other contact details
• Username and password
• Security questions and answers (where used)

4.2 Verification and KYC Data

To comply with legal requirements and protect our platform, we may request and process:

• Proof of identity (for example, passport, identity card, driving licence)
• Proof of address (for example, bank statement or utility bill)
• Source of funds or source of wealth declarations
• Payment account ownership documents (for example, screenshot of e-wallet, bank statement with masked data)
• Selfies or video verification for identity checks

4.3 Financial and Transaction Data

In relation to deposits, withdrawals, bonuses and gameplay, we process:

• Selected payment methods (such as Visa, MasterCard, Bitcoin, Ethereum, USDT, MiFinity, Jeton, AstroPay)
• Deposit and withdrawal amounts, dates and status
• Bonus use, wagering status and rewards
• Currency and limits associated with your account
• Wallet identifiers and partial card or account details as allowed by law and payment providers

We do not store full payment card numbers or CVV codes on our own systems. These are usually handled through secure, PCI-compliant payment processors.

4.4 Gameplay and Usage Data

In order to provide gaming services and ensure fair use, we collect:

• Game sessions, game types and titles you play (such as slots, live casino, table games, crash games, progressive games, video poker, roulette, blackjack, baccarat, craps, keno, rummy)
• Time spent playing and bet amounts
• Wins, losses and jackpots
• Bonus participation, loyalty points, rewards and cashback data
• Features and pages you access on our site

4.5 Technical and Device Data

On each visit to our site, we may automatically collect:

• IP address
• Device type, operating system and browser type
• Language settings
• Access times and dates
• Referring URL and pages visited
• Clickstream data and traffic logs

This data helps us deliver our services securely, adapt content to your device and detect suspicious or fraudulent activity.

4.6 Communication Data

When you contact us or when we reach out to you, we may process:

• Support tickets and email messages
• Live chat transcripts
• Call notes and complaint records
• Feedback, surveys and responses to promotional communication

4.7 Marketing and Preference Data

If you subscribe to our marketing or manage your preferences, we may collect:

• Subscription status to newsletters and promotional messages
• Preferred communication channels (for example, email or SMS)
• Marketing campaigns you opened, clicked or used
• Opt-out records and changes to your consent

5. How We Use Your Data

We use your personal data only for clear and lawful purposes. These include:

5.1 To Create and Manage Your Account

• Registering you as a new player
• Verifying your age and identity
• Allowing login, password reset and security checks
• Managing your account balance, bonuses and loyalty status

5.2 To Provide Gambling and Related Services

• Processing deposits and withdrawals
• Enabling access to casino games and gameplay history
• Crediting and settling bets, wins, losses and jackpots
• Administering promotions, tournaments, Wheel of Luck, daily rewards, deposit stamps, loyalty points and cashback

5.3 To Ensure Compliance and Responsible Gambling

• Carrying out identity, age and KYC checks
• Meeting AML, counter-terrorist financing and sanctions requirements
• Detecting and preventing fraud, bonus abuse and money laundering
• Monitoring activity for responsible gambling patterns
• Supporting account closures, self-exclusion and cooling-off requests

5.4 To Communicate With You

• Responding to your questions and support requests
• Sending service notifications about your account, security, changes to terms or policies
• Informing you about withdrawals, deposits, bonuses and other important events

5.5 For Marketing and Promotions

• Sending special offers, news and bonuses where you have given consent or where allowed by law
• Providing information about new games, features or campaigns
• Adjusting offers based on your account, loyalty level and game interests, within the limits of law and your consent

5.6 For Security, Analytics and Service Improvement

• Protecting your account and our platform from misuse and unauthorised access
• Recording logs for audits, dispute resolution and legal defence
• Analysing site performance and traffic patterns
• Improving user experience and usability of our website

6. Cookies and Similar Technologies

We use cookies and similar technologies to operate our site, remember your preferences and measure performance.

6.1 What Are Cookies?

Cookies are small text files placed on your device by our site or by third parties. They help your browser remember certain information so that your visits can be smoother and more secure.

6.2 Types of Cookies We Use

• Strictly necessary cookies: Required for the basic operation of the site, such as login, account management and security. These cannot be switched off in our systems.
• Performance cookies: Help us understand how visitors use our pages so we can improve layout and content.
• Functionality cookies: Remember choices such as preferred language, currency and display settings.
• Marketing and analytics cookies: Used to track campaigns and show more relevant content. These are used only where allowed by law and, where required, with your consent.

6.3 Managing Cookies

You can change cookie settings in your browser at any time. You may also be able to manage certain cookie preferences directly from our site through pop-ups or account settings, where available. If you disable some cookies, parts of the site may not function properly.

7. How We Share Your Data

We do not sell your personal data. We may share your data with third parties only for clear reasons linked to the operation and safety of Betbuffoon Casino or to comply with legal duties.

7.1 Service Providers

We may share your data with trusted partners who help us deliver our services, such as:

• Payment processors and banks handling deposits and withdrawals
• Game providers offering casino games through our platform
• Identity verification and KYC service providers
• Fraud detection and risk management companies
• Customer support and communication tools
• IT, hosting and cloud infrastructure providers
• Analytics and marketing service partners (within legal limits and with consent where required)

We require such partners to process your data only on our instructions and to apply suitable security measures.

7.2 Group Companies and Business Transfers

If Bet Buffoon is part of a group, we may share data with related entities for administration, compliance and service delivery. In case of a merger, sale of assets or similar business event, your data may be transferred to the new owner, always in line with applicable laws.

7.3 Legal and Regulatory Authorities

We may disclose your personal data when required by law or when we believe it is necessary to:

• Comply with a legal duty or regulatory request
• Respond to court orders, subpoenas or investigations
• Protect our rights, property or safety, or that of our players, partners or the public
• Assist regulators, financial intelligence units or law enforcement in AML, fraud and similar matters

7.4 Other Legitimate Recipients

Where allowed by law, we may share limited data with auditors, legal advisers, accountants and consultants who support our lawful activities and help us manage risk and compliance.

8. International Data Transfers

Your personal data may be processed in countries outside the United Kingdom, including locations where some of our service providers, game suppliers or data centres are based.

When we transfer your personal data outside the UK or European Economic Area, we apply safeguards such as:

• Using standard contractual clauses (SCCs) approved by relevant data protection authorities
• Ensuring that the receiving country provides an adequate level of data protection as recognised by law
• Applying contractual and technical measures to secure your information

By using our services, you understand that your data may be processed in such locations, subject to these protections.

9. Data Security

We take security seriously and use technical and organisational measures to protect your personal data from loss, misuse, unauthorised access, disclosure, alteration or destruction.

Measures we use may include:

• Encryption of data in transit and, where suitable, in storage
• Access controls and authentication tools
• Segregation of duties and role-based access to systems
• Logging of access and actions within our systems
• Regular monitoring for suspicious activity
• Internal policies and training for staff

No system is completely free of risk, but we work to keep your data safe and respond to any suspected breach in a disciplined and timely manner, including notifications to you and authorities where required by law.

10. Data Retention

We keep your personal data only for as long as needed for the purposes described in this Privacy Policy and as required by law.

The retention period will usually depend on factors such as:

• Regulatory and licensing requirements for gambling operators
• Anti-money laundering and financial record-keeping duties
• Time limits for bringing legal claims
• Our need to maintain accurate records in case of disputes

Once your data is no longer needed, we will either delete it securely or anonymise it so that it can no longer be linked to you.

11. Your Rights Under Data Protection Law

As a user from the United Kingdom, you have a range of rights over your personal data, subject to certain legal conditions and exceptions.

• Right of access: You can request a copy of the personal data we hold about you and information about how we process it.
• Right to rectification: You can ask us to correct inaccurate or incomplete personal data.
• Right to erasure: In some cases, you may ask us to delete your personal data, for example where it is no longer needed for the given purpose and we have no legal reason to keep it.
• Right to restrict processing: You can ask us to limit how we use your data in certain situations, such as while a dispute is being resolved.
• Right to data portability: Where processing is based on consent or a contract and carried out by automated means, you may request to receive your data in a structured, commonly used and machine-readable format and have it transmitted to another controller where technically feasible.
• Right to object: You can object to processing based on our legitimate interests, including profiling based on such interests. We will stop processing unless we have compelling legitimate grounds that override your interests, rights and freedoms, or we need the data for legal claims.
• Right to object to direct marketing: You can ask us at any time to stop using your data for direct marketing purposes, including profiling related to such marketing.
• Right to withdraw consent: Where processing is based on your consent, you can withdraw it at any time, without affecting the lawfulness of processing before withdrawal.

To exercise any of these rights, please contact us at [email protected]. We may need to verify your identity before acting on your request. We aim to respond without undue delay and in any case within the time limits set by law.

12. Marketing Communications

You have full control over how we use your data for marketing. You can:

• Opt in or opt out of promotional emails and SMS messages
• Change your preferences in account settings, where available
• Use the unsubscribe link in any marketing email
• Contact us directly at our support email to update your choices

Even if you opt out of marketing, we may still send you service messages that are necessary for your account, such as important changes to terms or important security notices.

13. Responsible Gambling and Self-Exclusion

We support responsible gambling and may process data about your behaviour to identify signs of problematic play, where allowed by law and regulations.

This may include:

• Monitoring deposit frequency and amounts
• Observing changes in your betting patterns
• Recording self-exclusion or time-out requests
• Keeping notes of responsible gambling interactions

We may use this information to apply limits, offer tools and, in serious cases, restrict access to our services to protect you and comply with our duties.

14. Children and Underage Users

Our site and services are strictly intended for adults over the legal gambling age in their jurisdiction. We do not knowingly collect or process personal data of persons under 18 years of age.

If we discover that we have received information from a minor, we will take steps to close the account (if any) and delete the data where allowed by law. If you believe a minor has provided data to us, please contact us immediately.

15. Automated Decision-Making and Profiling

We may use automated systems and limited profiling in the following cases:

• To carry out risk assessments, fraud checks or AML checks linked to your activity
• To apply security measures such as blocking suspicious transactions
• To assign loyalty levels and bonus eligibility in a fair and objective way
• To manage self-exclusion and responsible gambling measures

Where such automated decisions have legal or significant effects, you have the right to request human review, express your view and contest the decision, subject to legal limitations. Contact us via our support email if you wish to exercise this right.

16. Third-Party Links

Our website may contain links or banners that lead to third-party sites or services, such as payment gateways, game providers, affiliate partners or social media platforms. These third parties have their own privacy policies, which we recommend you review carefully.

We are not responsible for the privacy practices, content or security of such external websites or services.

17. Complaints and Supervisory Authority

If you have concerns about how we handle your personal data, we encourage you to contact us first so that we can try to resolve the issue quickly and fairly.

You also have the right to lodge a complaint with your local data protection authority. For users in the United Kingdom, this is usually the Information Commissioner's Office (ICO). More information can be found on their official website.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements or data processing practices.

When we make important changes, we will take reasonable steps to notify you, such as:

• Posting the updated version on our website
• Updating the "Last updated" date at the top of this page
• Sending you an email or account notification for major changes, where appropriate

Your continued use of our services after an update to this Privacy Policy will be taken as acceptance of the updated terms, provided that the changes are lawful and have been clearly presented.

19. How to Contact Us

If you have any questions, wish to exercise your rights or need further clarification about how Betbuffoon Casino handles your data, please reach out to us using the contact details below:

We recommend that you keep a copy of this Privacy Policy for your records and check this page periodically for updates that may affect you as a player at Betbuffoon Casino.